Insurance Customer Service Specialist

Bryan Solis - State Farm Agent; Chicago (IL); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

State Farm Agent Team in Chicago Bellmont is seeking a Customer Service Representative to join Bryan Solis' office. This full-time role emphasizes delivering exceptional service, handling inquiries, and supporting policy management.

You will respond to customers, assist with policy changes and claims, and work with a bilingual team to serve diverse clients. Growth opportunities and PTO are offered to employees.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong customer service orientation and a genuine desire to assist customers.
• Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
• Attention to detail and organizational skills for policy management.
• Proficient computer skills and ability to learn new software quickly.
• Previous experience in customer service, insurance, or related field preferred.

Responsibilities

• Provide excellent customer service by responding to inquiries and offering guidance on insurance products.
• Assist clients with policy changes, endorsements, updates, and claims processing.
• Analyze situations and propose effective solutions to address customer needs.
• Collaborate with Bryan Solis' team in a supportive, team‑oriented environment.

Skills

Communication

Customer service

Multitasking

Attention to detail

Technical proficiency

Insurance experience

Job description

State Farm Agent Team in Chicago Bellmont is seeking a Customer Service Representative to join Bryan Solis' office. This full-time role emphasizes delivering exceptional service, handling inquiries, and supporting policy management.

You will respond to customers, assist with policy changes and claims, and work with a bilingual team to serve diverse clients. Growth opportunities and PTO are offered to employees.