Insurance Customer Care Pro — Flexible Schedule & Growth

Tstopar; Parma (OH); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

SIMPLE IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Parma, OH is seeking a Customer Service Representative to deliver exceptional customer experiences and support agency growth. This role involves answering inquiries, processing claims, and maintaining accurate records. Ideal candidates possess strong communication skills, attention to detail, and previous customer service experience. The position offers competitive compensation and opportunities for career advancement.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

A local insurance agency in Parma, OH is seeking a Customer Service Representative to deliver exceptional customer experiences and support agency growth. This role involves answering inquiries, processing claims, and maintaining accurate records. Ideal candidates possess strong communication skills, attention to detail, and previous customer service experience. The position offers competitive compensation and opportunities for career advancement.