Insurance Customer Service Specialist – Growth & Support

Agentashleyoh; Monroe (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Job summary

A local insurance agency in Monroe, OH, is seeking a Customer Service Representative to provide exceptional customer experiences. The ideal candidate will assist with inquiries, policy changes, and claims processing while maintaining accurate records. Strong communication and multitasking skills are essential, and previous customer service experience is preferred. This full-time role offers a competitive salary of $30,000.00 - $50,000.00 per year and performance-based bonuses. A supportive environment for growth is anticipated.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Pivot sales to other team members.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

A local insurance agency in Monroe, OH, is seeking a Customer Service Representative to provide exceptional customer experiences. The ideal candidate will assist with inquiries, policy changes, and claims processing while maintaining accurate records. Strong communication and multitasking skills are essential, and previous customer service experience is preferred. This full-time role offers a competitive salary of $30,000.00 - $50,000.00 per year and performance-based bonuses. A supportive environment for growth is anticipated.