Insurance Customer Experience Pro – Flexible Schedule

Piercebrowninsurance; Fairfield (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Fairfield, OH, is seeking a Customer Relations Representative to enhance customer experiences and support community needs. Responsibilities include managing inquiries, maintaining records, and strategizing for customer retention. Ideal candidates possess strong communication skills and customer service experience. Compensation ranges from $40,000 to $60,000 per year with great benefits and opportunities for advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Calm under stress

Job description

A local insurance agency in Fairfield, OH, is seeking a Customer Relations Representative to enhance customer experiences and support community needs. Responsibilities include managing inquiries, maintaining records, and strategizing for customer retention. Ideal candidates possess strong communication skills and customer service experience. Compensation ranges from $40,000 to $60,000 per year with great benefits and opportunities for advancement.