Insurance Customer Experience Pro — Growth & Perks

Gatesagency; Kentucky; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their team. In this full-time role, you will create exceptional customer experiences that contribute to the growth of the agency. Your attention to detail and strong customer service skills will be critical as you assist clients with inquiries, policy changes, and claims processing. This role offers opportunities for internal growth and is perfect for those who are empathetic and driven to make a difference in their community. Join a supportive environment where your contributions will be valued and rewarded.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Multitasking

Customer Service

Job description

An established industry player is seeking a dedicated Customer Service Representative to join their team. In this full-time role, you will create exceptional customer experiences that contribute to the growth of the agency. Your attention to detail and strong customer service skills will be critical as you assist clients with inquiries, policy changes, and claims processing. This role offers opportunities for internal growth and is perfect for those who are empathetic and driven to make a difference in their community. Join a supportive environment where your contributions will be valued and rewarded.