Customer Care Specialist — Flexible Schedule & Growth

Stephanie Chew - State Farm Agent; Whittier (CA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Stephanie Chew - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer service and support the growth of the agency.

You will handle inquiries, update records, support retention efforts, and coordinate with other team members to ensure customer satisfaction. This role offers a path for internal growth for motivated and sales-minded candidates.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication & problem-solving

Customer service experience

High-stress handling ability

Bilingual Spanish

Job description

Stephanie Chew - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer service and support the growth of the agency.

You will handle inquiries, update records, support retention efforts, and coordinate with other team members to ensure customer satisfaction. This role offers a path for internal growth for motivated and sales-minded candidates.