Insurance Client Care Specialist | Flexible Hours & Growth

Tim Reed; Independence (IA); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Profit sharing

Paid time off

Flexible hours

Growth potential/Advancement

Job summary

Tim Reed's State Farm agency in Independence, IA is seeking a Customer Relations Representative to handle customer inquiries, educate clients on insurance options, and build lasting relationships. This full-time role offers commission/bonus potential, profit sharing, and growth opportunities within the agency.

The position requires excellent communication, a customer-focused mindset, teamwork, and the ability to present to prospective clients. Experience with insurance products is beneficial.

Qualifications

• Excellent communication skills—written, verbal and listening.
• People-oriented with a strong dedication to customer service.
• Ability to work in a team and present to potential customers.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service, incl. inquiries about insurance coverage and billing.
• Educate customers about insurance options using a needs-based review.
• Maintain a strong work ethic and commitment to success every day.

Skills

Excellent communication

People-oriented

Customer service

Teamwork

Presentations

Customer relations

Job description

Tim Reed's State Farm agency in Independence, IA is seeking a Customer Relations Representative to handle customer inquiries, educate clients on insurance options, and build lasting relationships. This full-time role offers commission/bonus potential, profit sharing, and growth opportunities within the agency.

The position requires excellent communication, a customer-focused mindset, teamwork, and the ability to present to prospective clients. Experience with insurance products is beneficial.