Insurance Customer Care & Claims Specialist

State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chuck Mcaveney - State Farm Agent is seeking a Customer Service Representative Team Member to deliver exceptional service, resolve inquiries, and coordinate with the agency team in Havertown, PA. You’ll help customers with policies, claims, and everyday financial services needs, leveraging a supportive, growth-oriented environment.

The role emphasizes accuracy, customer care, and community focus, with opportunities for advancement and ongoing training within a well-established State Farm agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Chuck Mcaveney - State Farm Agent is seeking a Customer Service Representative Team Member to deliver exceptional service, resolve inquiries, and coordinate with the agency team in Havertown, PA. You’ll help customers with policies, claims, and everyday financial services needs, leveraging a supportive, growth-oriented environment.

The role emphasizes accuracy, customer care, and community focus, with opportunities for advancement and ongoing training within a well-established State Farm agency.