Insurance Customer Advocate Mon-Fri 401k Benefits

Indiana Farm Bureau Insurance; Floyds Knobs (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Work-life balance

Paid vacation/sick leave

401(k) with match

Fulltime with Monday - Friday schedule

Potential for yearly bonus up to 20%

Contests and incentives

Benefits eligibility within 30 days

Negotiable pay based on experience

Collaborate in a team environment

Paid volunteer hours

Job summary

Indiana Farm Bureau Insurance in Floyds Knobs, IN is seeking a full-time customer service oriented role. You will handle incoming calls, assist walk-ins, collect payments, and process policy changes while supporting claim documentation and providing proof of insurance to clients.

The ideal candidate has a high school diploma or GED, at least 1 year of customer service experience, and can obtain a property & casualty license within 2 years.

Qualifications

• 1 year of customer service experience.

Responsibilities

• Takes incoming phone calls and answers customer questions.
• Handles walk-in customers.
• Collects payments.
• Makes policy changes.
• Assists with claims paperwork as requested by claim’s representatives.
• Provides proof of insurance documents when requested by clients.
• Performs any additional duties assigned by management.

Skills

Customer service

Communication

Time management

Problem solving

Attention to detail

Phone etiquette

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Indiana Farm Bureau Insurance in Floyds Knobs, IN is seeking a full-time customer service oriented role. You will handle incoming calls, assist walk-ins, collect payments, and process policy changes while supporting claim documentation and providing proof of insurance to clients.

The ideal candidate has a high school diploma or GED, at least 1 year of customer service experience, and can obtain a property & casualty license within 2 years.