Insurance Agency Associate - Customer Care & Policy Support

Dunelandchamber; Chesterton (IN); Hybrid; USD 48,712,000 - 60,174,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Bonuses possible

Commission opportunities

Job summary

Indiana Farm Bureau Insurance Christenson Agency in Chesterton, IN is seeking a full-time Customer Service Associate to handle incoming calls, greet walk-ins, process policy changes, and assist with claims paperwork.

You should have a high school diploma, at least 1 year of customer service, and a property & casualty license or ability to obtain one. Salary ranges from $17 to $21 per hour, with a 40-hour week, benefits, and potential bonuses.

Qualifications

• High school diploma or GED equivalent.
• 1 year of customer service experience.
• Property & Casualty Insurance license required or able to obtain.

Responsibilities

• Takes incoming phone calls and answers customer questions.
• Handles walk-in customers.
• Makes policy changes.
• Assists with claims paperwork requested by claims representatives.
• Provides proof of insurance documents requested by clients.
• Performs additional duties as assigned by management.

Skills

Customer service

Time management

Problem solving

Attention to detail

Team collaboration

Education

High school diploma or GED

Property & Casualty license

Tools

Microsoft Suite

Job description

Indiana Farm Bureau Insurance Christenson Agency in Chesterton, IN is seeking a full-time Customer Service Associate to handle incoming calls, greet walk-ins, process policy changes, and assist with claims paperwork.

You should have a high school diploma, at least 1 year of customer service, and a property & casualty license or ability to obtain one. Salary ranges from $17 to $21 per hour, with a 40-hour week, benefits, and potential bonuses.