Insurance CSR – Mon-Fri, 401k & Bonus Eligible

Indiana Farm Bureau Insurance; New Albany (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Work/life balance

Paid vacation/sick leave

401(k) with match

Yearly bonus potential

Collaborative team environment

Paid volunteer hours

Job summary

Indiana Farm Bureau Insurance is seeking a customer service representative in New Albany, IN. This full-time position requires answering customer questions, handling payments, and assisting with claims paperwork.

Qualified candidates will have a high school diploma or GED, 1 year of customer service experience, and the ability to obtain a Property & Casualty insurance license. The role offers various employee perks including paid vacation, 401(k) matching, and potential bonuses.

Qualifications

• 1 year of customer service experience is required.
• Property & Casualty insurance license required or must obtain it within 2 years.
• Strong communication and time management skills.

Responsibilities

• Takes incoming phone calls and answers customer questions.
• Handles walk-in customers and collects payments.
• Makes policy changes and assists with claims paperwork.

Skills

Customer service experience

Communication skills

Time management

Problem-solving skills

Attention to detail

Proficient in Microsoft Suite

Education

High school diploma or GED equivalent

Job description

Indiana Farm Bureau Insurance is seeking a customer service representative in New Albany, IN. This full-time position requires answering customer questions, handling payments, and assisting with claims paperwork.

Qualified candidates will have a high school diploma or GED, 1 year of customer service experience, and the ability to obtain a Property & Casualty insurance license. The role offers various employee perks including paid vacation, 401(k) matching, and potential bonuses.