Insurance Customer Advocate | Flexible Schedule

State Farm; Borger (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Russ Glaze is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and help customers with policy information and updates in a fast-paced agency setting.

You will coordinate with the team to process claims, maintain accurate records, and support community members while exploring internal growth opportunities for motivated, sales-minded individuals; bilingual Spanish is a plus.

Qualifications

• Communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Bilingual Spanish

Job description

State Farm Agent Russ Glaze is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and help customers with policy information and updates in a fast-paced agency setting.

You will coordinate with the team to process claims, maintain accurate records, and support community members while exploring internal growth opportunities for motivated, sales-minded individuals; bilingual Spanish is a plus.