Growth-Oriented Insurance Customer Care Specialist

State Farm; Amarillo (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Advancement

Paid time off

Training

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

State Farm Agent Russ Glaze is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, provide policy information, and assist with policy changes.

You will process claims, maintain accurate records, and collaborate with the team. Bilingual Spanish is preferred; a customer-focused, detail-oriented communicator who can multitask and adapt to a flexible schedule will thrive. This role offers growth and training within the agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Bilingual Spanish

Job description

State Farm Agent Russ Glaze is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, provide policy information, and assist with policy changes.

You will process claims, maintain accurate records, and collaborate with the team. Bilingual Spanish is preferred; a customer-focused, detail-oriented communicator who can multitask and adapt to a flexible schedule will thrive. This role offers growth and training within the agency.