Customer Service Representative - State Farm Agent Team Member

Russ Glaze; Amarillo (TX); Hybride; USD 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Résumé du poste

Russ Glaze, State Farm Agent, seeks a Customer Service Representative to deliver exceptional service, handle policy inquiries, and support clients with updates and claims. You will work with a team to ensure accurate records and responsive customer care within a growth-oriented agency.

Eligible candidates may be bilingual in Spanish and possess strong communication skills, attention to detail, and a drive for helping the community. Training and development opportunities are available.

Qualifications

• Excellent communication and interpersonal abilities.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Description du poste

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Russ Glaze - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.