Customer Service Representative - State Farm Agent Team Member

Russ Glaze; Borger (TX); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Russ Glaze - State Farm Agent in Texas seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and guide clients through policy options. You will collaborate with the agency team to resolve questions and support community members.

Ideal candidates are customer-focused, detail-oriented, and comfortable multitasking across policy changes, claims, and records. Bilingual Spanish is a plus, and a friendly, empathetic approach helps drive growth and client

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Description du poste

Benefits:

• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Russ Glaze - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.


• Bilingual Spanish preferred.