Insurance Customer Advocate — Community Impact

Karenkoenigs; Black River Falls (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Job summary

Karen Stai Koenigs Insurance Agency, Inc. is seeking a Customer Service Representative to support a State Farm Agent Team. You will handle customer inquiries, build relationships, and coordinate with team members to ensure high‑quality service in a community‑oriented setting.

The position is full‑time and based in Black River Falls, WI, offering opportunities to grow in a local insurance practice partnered with State Farm. Prior customer service experience is valued and benefits are highlighted.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Record keeping

Job description

Karen Stai Koenigs Insurance Agency, Inc. is seeking a Customer Service Representative to support a State Farm Agent Team. You will handle customer inquiries, build relationships, and coordinate with team members to ensure high‑quality service in a community‑oriented setting.

The position is full‑time and based in Black River Falls, WI, offering opportunities to grow in a local insurance practice partnered with State Farm. Prior customer service experience is valued and benefits are highlighted.