Insurance CSR — Growth, Flexible Schedule, PTO

Gwen Candler - State Farm Agent; Richardson (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Flexible schedule

Job summary

Gwen Candler - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance agency. You will resolve customer inquiries, coordinate with the team, and anticipate community needs while seeking internal growth opportunities for driven, sales-minded candidates.

The role emphasizes accuracy, helpfulness, and the ability to manage multiple tasks in a fast-paced environment, with a focus on policy information and

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Gwen Candler - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance agency. You will resolve customer inquiries, coordinate with the team, and anticipate community needs while seeking internal growth opportunities for driven, sales-minded candidates.

The role emphasizes accuracy, helpfulness, and the ability to manage multiple tasks in a fast-paced environment, with a focus on policy information and