Insurance CSR — Customer Care & Growth Path

Jeff Lowe Insurance Agency Inc.; Torrance (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Roth IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeff Lowe Insurance Agency Inc. in California seeks a Customer Service Representative to support our growing team and deliver exceptional service to clients across California and Arizona. You will answer inquiries, assist with policy changes, and coordinate with teammates to meet client needs.

We offer a collaborative environment, flexible scheduling, quarterly outings, and opportunities for internal growth in a small agency with seven experienced professionals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Customer service

Job description

Jeff Lowe Insurance Agency Inc. in California seeks a Customer Service Representative to support our growing team and deliver exceptional service to clients across California and Arizona. You will answer inquiries, assist with policy changes, and coordinate with teammates to meet client needs.

We offer a collaborative environment, flexible scheduling, quarterly outings, and opportunities for internal growth in a small agency with seven experienced professionals.