Insurance CSR & Client Advocate – Flexible Schedule

Leslie Riewe Insurance & Financial Services, Inc; Valentine (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Free food & snacks

Signing bonus

Dental insurance

Health insurance

Vision insurance

Job summary

Valentine State Farm is seeking a Customer Service Representative to deliver an exceptional client experience, explain insurance and financial products, and support agency growth. You will assist customers with policy changes, process claims, and maintain accurate records to ensure smooth service.

Ideal candidates are detail-oriented, customer-focused, and capable of multitasking. Training and advancement opportunities are available for motivated individuals who show initiative and integrity.

Qualifications

• Must complete NE Property & Casualty and Life & Health insurance licensing process.
• Previous customer service experience preferred.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers in a timely manner.
• Maintain accurate detailed records of customer interactions.

Skills

Communication skills

Interpersonal skills

Education

NE Property & Casualty and Life & Health licensing

Job description

Valentine State Farm is seeking a Customer Service Representative to deliver an exceptional client experience, explain insurance and financial products, and support agency growth. You will assist customers with policy changes, process claims, and maintain accurate records to ensure smooth service.

Ideal candidates are detail-oriented, customer-focused, and capable of multitasking. Training and advancement opportunities are available for motivated individuals who show initiative and integrity.