Insurance Coordinator

Guardian Dentistry Partners; Westborough (MA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with match

Benefits at 30+ hours

Health, dental, and vision insurance

Life and disability insurance

Job summary

Cornerstone Dental Care in Westborough, MA is seeking a Dental Front Office Coordinator to streamline the patient experience, present treatment plans, and handle insurance and billing in a fully digital dental office.

Schedule: Monday, Tuesday, Thursday, Friday. You will maintain records, schedule appointments, and support the clinical team while upholding OSHA/HIPAA standards and delivering excellent patient care.

Qualifications

• Dental office experience required.
• Dentrix experience preferred.
• Excellent communication skills (oral and written).

Responsibilities

• Maintain meticulous records for provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to maximize provider schedules.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly in high-pressure situations.
• Maintain a professional image with coworkers and patients.
• Meet expectations of the Practice Leader and practice needs.
• Assist the clinical team with setup/breakdown of operatory and sterilization.
• Perform other duties per management.

Skills

Dental office experience

Dentrix experience

Excellent oral and written comms

OSHA/HIPAA compliance

Microsoft Office

Team collaboration

Present for scheduled shifts

Patient care focus

Tools

Dentrix

Microsoft Office

Job description

Location:

Cornerstone Dental Care

Salary Range: $23.00 To $27.00 Hourly

Dental Front Office Coordinator - Cornerstone Dental Care, Westborough, MA

Cornerstone Dental Care proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.

Overview

The Dental Front Office Coordinator ’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, etc.

Schedule: Monday, Tuesday, Thursday, Friday

Duties/Responsibilities

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
• Schedule and confirm patient appointments to maximize the provider schedules.
• Present treatment plans and financial responsibilities effectively to patients.
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
• Maintain a positive and professional image, both individually and within the workspace.
• Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
• Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
• Other assigned duties and responsibilities per management.

Required Skills/Abilities

• Dental office experience required.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Facilitate patient comfort, care, and satisfaction consistently.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education And Experience

• Minimum 1 year of experience in a dental office setting.

Compensation & Benefits

• Guaranteed Hourly Rate
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance

FLSA Status

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.