Front Desk

Guardian Dentistry Partners; Washington (District of Columbia); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

401k with match

Paid vacation

Paid holidays

Health/dental/vision

Life and disability insurance

Flexible schedules

Job summary

Cohen & Cohen Dental Group is seeking an energetic front desk receptionist to greet patients and manage phone lines, scheduling, and patient flow. The role emphasizes delivering an exceptional patient experience in a fast-paced dental office.

Ideal candidates have Dentrix software experience, strong communication, and a professional demeanor. This full-time position offers a competitive hourly wage, paid time off, and a benefits package.

Qualifications

• Dentrix software experience required.
• Minimum 3 years of front desk or office experience preferred.
• Outstanding professionalism and self-motivation.
• Strong communication and interpersonal skills to build patient relationships.

Responsibilities

• Greet patients by first name and assist during office visits.
• Handle phones and scheduling for doctors and hygienists.
• Assist with billing questions and insurance verification.
• Submit insurance claims with proper documentation.
• Follow up on future appointments.

Tools

Dentrix

Job description

Location

Cohen & Cohen Dental Group

Job Summary

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Primary Job Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Qualifications

• Requirements: Dentrix software experience required Preference: Minimum 3 years of experience preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Schedule

Monday through Friday, 7:30 AM to 4:00 PM

Compensation & Benefits

• Guaranteed Hourly Rate $28 on up depend on experience
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance
• Flexible Schedules

FLSA Status

Non-Exempt

Equal Opportunity/Affirmative Action

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.