Insurance Coordinator

GD-SDM Partnership LLC; Phoenix (AZ); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation

Paid Holidays

401k Program: with matching

Health, dental, vision

Life Insurance

Disability Insurance

Job summary

Cornerstone Dental Care in Westborough, MA, seeks an experienced Dental Front Office Coordinator to ensure a seamless patient experience. You will manage scheduling, present treatment plans, and explain insurance benefits and financial arrangements to patients.

You will work with a top-tier, digital dental team, using Dentrix and practice-management tools while upholding OSHA and HIPAA guidelines. Minimum 1 year in a dental office required.

Qualifications

• Dental office experience is required.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA and HIPAA policies and procedures.
• Proficient with Microsoft Office and practice management software.

Responsibilities

• Maintain patient records and post provider, insurance, and patient accounts.
• Schedule and confirm appointments to maximize provider time.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and professionally.
• Maintain a positive, professional image for the practice.
• Support clinical team with operatory setup and instrument sterilization.
• Perform other duties per management as needed.

Skills

Dental office exp

Dentrix software

Communication skills

OSHA & HIPAA

Microsoft Office

Team collaboration

Patient comfort

Continuing education

Shifts adherence

Tools

Dentrix software

Job description

Location: Cornerstone Dental Care

Salary Range:$23.00 To $27.00

Hourly Dental Front Office Coordinator - Cornerstone Dental Care, Westborough, MA

Cornerstone Dental Care proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.

Overview

The Dental Front Office Coordinator ’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, etc.

Schedule: Monday, Tuesday, Thursday, Friday

Duties/Responsibilities

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
• Schedule and confirm patient appointments to maximize the provider schedules.
• Present treatment plans and financial responsibilities effectively to patients.
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
• Maintain a positive and professional image, both individually and within the workspace.
• Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
• Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
• Other assigned duties and responsibilities per management.

Required Skills/Abilities

• Dental office experience required.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Facilitate patient comfort, care, and satisfaction consistently.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education and Experience

Minimum 1 year of experience in a dental office setting.

Compensation & Benefits

• Guaranteed Hourly Rate
• Paid Vacation
• Paid Holidays
• 401k Program: with matching contributions
• (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance

FLSA Status: Non-Exempt

Equal Opportunity and Inclusion

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Thank you for considering a career with us! We understand you have options and that each of you have specific interests and goals. We take pride in learning about what is important to you and why you are looking to make a career change. We look forward to exploring this potential opportunity with you and providing you with enough information to make an informed decision about the next step in your career. We strive every day to provide the best possible experience for our patients. We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference. I-Integrity M-Mentorship P-Partnership A-Action C-Caring T- Transparency