Insurance Coordinator

Simbadental; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Simba Dental in Fort Wayne, IN is seeking an Insurance Coordinator to manage all aspects of dental insurance processing, verification, claims, and patient communication. This role requires strong organizational skills, knowledge of dental insurance protocols, and a commitment to exceptional patient care.

The Insurance Coordinator will verify benefits before appointments, explain coverage to patients, obtain and update information, submit claims, track follow-ups, and assist the billing team to

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Minimum of 5+ years of experience in dental insurance coordination or a related field.
• Strong understanding of dental insurance plans, coding, and billing procedures.

Responsibilities

• Verify patient insurance benefits and eligibility prior to appointments.
• Coordinate with patients to understand coverage and explain benefits clearly.
• Obtain and update patient insurance information in our system.
• Prepare and submit accurate insurance claims in a timely manner.
• Track and follow up on outstanding claims and denials, resolving discrepancies.
• Educate patients about coverage, co-pays, and payment options.
• Post insurance payments and adjustments to patient accounts; monitor AR.
• Maintain accurate records of claims and communications; stay updated on policy changes.

Skills

Dental insurance coordination

Claims processing

Patient communication

Billing and collections

Software proficiency

Education

High school diploma

Associates or Bachelor's degree preferred

Tools

Practice management software

Microsoft Office

Job description

Position:

Insurance Coordinator

Location:

Simba Dental, 9606 Coldwater Rd, Fort Wayne, IN 46825

Reports To:

Office Manager/Practice Owner

About Simba Dental:

Welcome to Simba Dental! Our goal is to provide high-quality dental services using the best professionals and the latest advanced technology. Your dental appointments will be easier, more convenient, and comfortable, with beautiful, functional, and natural-looking results. We are here for your entire family!

Position Summary:

The Insurance Coordinator at Simba Dental will be responsible for managing all aspects of dental insurance processing, including verification, claims, and patient communication. This role requires strong organizational skills, a thorough understanding of dental insurance protocols, and a commitment to providing excellent patient care.

Key Responsibilities:

• Insurance Verification and Coordination:
  • Verify patient insurance benefits and eligibility prior to appointments.
  • Coordinate with patients to understand their insurance coverage and explain benefits clearly.
  • Obtain and update patient insurance information in our system.
• Claims Processing and Follow-Up:
  • Prepare and submit accurate insurance claims in a timely manner.
  • Track and follow up on outstanding claims, ensuring timely payment.
  • Handle insurance claim appeals and denials, working to resolve any discrepancies.
• Patient Communication and Support:
  • Educate patients about their insurance coverage, co-pays, and payment options.
  • Address patient inquiries regarding their insurance benefits and billing statements.
  • Provide cost estimates for treatments based on insurance coverage and office fees.
• Billing and Collections:
  • Post insurance payments and adjustments to patient accounts.
  • Monitor accounts receivable and assist in the collection of outstanding balances.
  • Work closely with the billing department to ensure accuracy and consistency.
• Administrative Duties:
  • Maintain accurate and organized records of insurance claims and patient communications.
  • Stay up-to-date with changes in insurance policies and regulations.
  • Collaborate with the dental team to ensure a smooth and efficient workflow.

Qualifications:

• Education and Experience:
  • High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
  • Minimum of 5+ years of experience in dental insurance coordination or a related field.
• Skills and Competencies:
  • Strong understanding of dental insurance plans, coding, and billing procedures.
  • Excellent communication and interpersonal skills, with a patient-centered approach.
  • Proficiency in dental practice management software and Microsoft Office Suite.
  • Exceptional organizational skills and attention to detail.
• Personal Attributes:
  • Professional demeanor and appearance.
  • Ability to handle sensitive information with confidentiality.
  • Team player with a positive attitude and a willingness to learn.

Why Join Simba Dental?

At Simba Dental, we value our team members and offer a supportive and collaborative work environment. We provide opportunities for professional growth and development, along with competitive compensation and benefits. Join our team and be a part of a practice dedicated to excellence in dental care.