Insurance Collections Specialist - Commission

ARMStrong Insurance Services; Oregon; Híbrido; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company matching

Paid time off 18 days/year

Paid holidays 7 + 2 floating holidays

Descripción de la vacante

ARMStrong Insurance Services, the parent company of Brown & Joseph, is seeking a Recovery Specialist for our expanding recovery team. You will perform follow-up calls on invoices, answer questions, and resolve balances due from policyholders, using phone as the primary contact method with some email follow-up.

This role emphasizes strong customer service, problem solving, and clear communication to secure payments while maintaining compliance.

Formación

• Self-motivated individual who thrives in a fast-paced atmosphere.
• Ability to problem solve.
• Computer skills / keyboard 45 words per minute.
• Excellent English communication/telephone competencies.
• Strong interpersonal skills with great organization.
• Telephone expertise in collections or customer service preferred but not required.
• Background in insurance industry is a plus but not required.
• Bilingual a huge plus!

Responsabilidades

• Electronically reviews insurance policies and claims to identify balances due from policyholders.
• Perform daily problem solving on previously billed invoices and supports the internal recovery department.

Conocimientos

Self-motivation

Problem solving

Typing speed 45 wpm

English communication

Interpersonal skills

Organization

Collections/Customer service

Insurance knowledge

Bilingual

Herramientas

Phone systems

Descripción del empleo

ARMStrong Insurance Services, the parent company of Brown & Joseph, is seeking a Recovery Specialist for our expanding recovery team. You will perform follow-up calls on invoices, answer questions, and resolve balances due from policyholders, using phone as the primary contact method with some email follow-up.

This role emphasizes strong customer service, problem solving, and clear communication to secure payments while maintaining compliance.