Insurance Client Success Specialist

Kamer Agency - Farm Bureau; Holland (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Health insurance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Kamer Agency - Farm Bureau is looking for an Insurance Customer Service Representative. In this role, you'll provide exceptional service and support as the first point of contact for valued clients. Your duties will include assisting clients with inquiries, processing policy changes, and maintaining knowledge of insurance products.

We seek candidates with strong communication skills, proficiency in Microsoft Office, and a positive attitude. This is a great opportunity to work in a dynamic environment with room for advancement and a competitive salary.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Previous experience in customer service or insurance preferred.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Assist clients with inquiries regarding insurance policies and coverage options.
• Process policy renewals, changes, and claims efficiently.
• Provide exceptional customer service by addressing client concerns.

Skills

Strong communication skills

Proficiency in Microsoft Office Suite

Detail-oriented

Problem-solving abilities

Education

High school diploma or equivalent

Associate degree preferred

Tools

CRM software

Microsoft Office Suite

Job description

Kamer Agency - Farm Bureau is looking for an Insurance Customer Service Representative. In this role, you'll provide exceptional service and support as the first point of contact for valued clients. Your duties will include assisting clients with inquiries, processing policy changes, and maintaining knowledge of insurance products.

We seek candidates with strong communication skills, proficiency in Microsoft Office, and a positive attitude. This is a great opportunity to work in a dynamic environment with room for advancement and a competitive salary.