Insurance Client Success Specialist

Marsh & McLennan Companies, Inc.; Greensboro (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency in Greensboro, NC is seeking a Client Service Specialist to join the Service Center. You’ll partner with Sales Center and Remarketing to ensure quality service at a support level, maintain client rapport, and keep underwriters informed.

The role requires a Property & Casualty license (MMA provides training) and a daytime shift from 10:15 am to 7:15 pm. Strong communication, teamwork, and proficiency with Microsoft Office help you succeed.

Qualifications

• Strong interpersonal skills, especially telephone demeanor.
• Independent thinker with a goal-oriented mindset.
• Team player willing to help reach all goals.
• Proficiency with Microsoft Office applications.

Responsibilities

• Deliver quality service at a support level to clients and underwriters.
• Maintain rapport with clients, internal teams, and grow existing accounts.
• Communicate effectively and ensure timely follow-up.

Skills

Telephone demeanor

Interpersonal skills

Independent thinking

Team player

MS Office

Education

High School diploma or equivalent

Job description

Marsh McLennan Agency in Greensboro, NC is seeking a Client Service Specialist to join the Service Center. You’ll partner with Sales Center and Remarketing to ensure quality service at a support level, maintain client rapport, and keep underwriters informed.

The role requires a Property & Casualty license (MMA provides training) and a daytime shift from 10:15 am to 7:15 pm. Strong communication, teamwork, and proficiency with Microsoft Office help you succeed.