Insurance Client Success Specialist

COUNTRY Financial - Angela Bergquist Insurance; Centennial (CO); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

PTO

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Licensing Assistance

Bonus Opportunities

Team Meetings

Team Lunches

Community involvement

Job summary

COUNTRY Financial and the Angela Bergquist agency in Centennial, CO, seek an Insurance Customer Service Representative to assist clients, educate them about coverage, and service policies. The role emphasizes problem-solving, relationship-building, and accurate, friendly support.

You’ll be part of a close-knit team with ongoing training, regular meetings, and opportunities for growth, while maintaining a Monday–Friday schedule and licensing assistance.

Qualifications

• Willing to obtain a Property and Casualty License within 90 days of hire.
• Passion for delivering exceptional customer service.
• Strong communication and organizational skills.
• Detail-oriented with a problem-solving mindset.

Responsibilities

• Respond to client inquiries via phone, email, text, or in person with timely resolutions.
• Identify client needs and route to the appropriate department.
• Stay up to date on company processes, products, and services to provide relevant information.
• Handle customer concerns with professionalism and empathy to create positive experiences.
• Collaborate with teammates to ensure a seamless customer experience.

Skills

Customer service

Communication

Organization

Problem solving

Job description

COUNTRY Financial and the Angela Bergquist agency in Centennial, CO, seek an Insurance Customer Service Representative to assist clients, educate them about coverage, and service policies. The role emphasizes problem-solving, relationship-building, and accurate, friendly support.

You’ll be part of a close-knit team with ongoing training, regular meetings, and opportunities for growth, while maintaining a Monday–Friday schedule and licensing assistance.