Insurance Customer Success Specialist

Jennifer Paris- State Farm; Louisville (CO); On-site; USD 32,000 - 46,000; Full time

Job summary

Jennifer Paris- State Farm in Colorado is seeking a Customer Service Representative for a fast-paced, growth-focused environment. You will contribute to value-based conversations and exceptional customer experiences while building a rewarding career with strong income potential.

As a team member, you will establish relationships, handle inquiries, and provide prompt, accurate assistance across insurance products, billing, claims, and policy changes.

Qualifications

• Excellent interpersonal and communication skills.
• Organizational skills and ability to multi-task.
• Proactive problem solving and a team player attitude.
• Banking experience preferred; licenses to obtain: Property & Casualty, Life & Health.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing clarification.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Proactive problem solving

Team player

Multi-tasking

Customer service mindset

Banking experience preferred

Property & Casualty license (must be)

Life & Health license (must be)

Job description

Jennifer Paris- State Farm in Colorado is seeking a Customer Service Representative for a fast-paced, growth-focused environment. You will contribute to value-based conversations and exceptional customer experiences while building a rewarding career with strong income potential.

As a team member, you will establish relationships, handle inquiries, and provide prompt, accurate assistance across insurance products, billing, claims, and policy changes.