Insurance Customer Success & Cross-Sell Specialist

Nick Ainsworth - State Farm Agent; Castle Pines (CO); Presencial; USD 50.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Nick Ainsworth - State Farm Agent is seeking a results-driven Insurance Professional to join the office in Colorado. You will assist customers with policy information, updates, and claims while delivering exceptional service.

This role emphasizes cross-selling opportunities and maintaining detailed customer records to support growth and commissions. Strong communication and a positive attitude are essential, along with the ability to obtain necessary licenses (P&C, Life, Health) within the

Formación

• Strong communication and interpersonal skills.
• Positive, results-driven mindset with a coachable attitude.
• Previous customer service experience preferred.
• Willing and able to obtain required licenses (P&C and Life/Health) within specified timelines.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Guide insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Cross selling while helping customers is key to additional success and commissions.
• Identify customer opportunities.

Conocimientos

Communication

Customer service

Multitasking

Positive attitude

Descripción del empleo

Nick Ainsworth - State Farm Agent is seeking a results-driven Insurance Professional to join the office in Colorado. You will assist customers with policy information, updates, and claims while delivering exceptional service.

This role emphasizes cross-selling opportunities and maintaining detailed customer records to support growth and commissions. Strong communication and a positive attitude are essential, along with the ability to obtain necessary licenses (P&C, Life, Health) within the