Insurance Client Success Advisor

TrueCut Insurance; Cuyahoga Falls (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Competitive Pay

Professional Development

Job Stability in a growing industry

Job summary

TrueCut Insurance in Cuyahoga Falls, Ohio, is looking for a Customer Service Representative. This role involves ensuring customer satisfaction by responding to inquiries and assisting with quotes and policy updates. Candidates should be detail-oriented, organized, and possess an understanding of insurance products. The position offers competitive pay ranging from $40,000 to $60,000 annually, along with benefits like health insurance and opportunities for professional development.

Qualifications

• Detail-oriented and friendly personality.
• Ability to provide excellent customer service.
• Experience with maintaining accurate records.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes and updating policies.
• Schedule appointments and maintain calendar.
• Maintain detailed records of client interactions.
• Review audits and/or policies.
• Collaborate with colleagues for comprehensive service.

Skills

Knowledge of insurance products

Highly organized

Strong time management skills

Familiarity with Microsoft Office

Education

High school diploma/GED

Bachelor's degree preferred

Job description

TrueCut Insurance in Cuyahoga Falls, Ohio, is looking for a Customer Service Representative. This role involves ensuring customer satisfaction by responding to inquiries and assisting with quotes and policy updates. Candidates should be detail-oriented, organized, and possess an understanding of insurance products. The position offers competitive pay ranging from $40,000 to $60,000 annually, along with benefits like health insurance and opportunities for professional development.