Insurance Client Services Specialist I — Anchorage

Marsh McLennan Agency; Anchorage (AK); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement and professional

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh McLennan Agency in Anchorage, Alaska, is seeking a Client Administrator I (non-exempt, on-site) to support Client Executives and clients in maintaining insurance policies per the Business Insurance manual.

The role emphasizes processing paperwork, managing documents in the agency system, and handling invoices, endorsements, and audits with attention to detail and strong communication.

Qualifications

• A high school diploma and 1-2 years insurance related experience or professional office experience.
• Obtain and maintain a valid Alaska Business Insurance License.
• Obtain a Surplus Lines License in the first 2 years.
• Achieve an AINS or INS Designation and pursue continuing education in insurance.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong oral and written communication with strong customer service orientation.

Responsibilities

• Process paperwork for new and renewal business, including prep of Acord forms.
• Maintain client level details in agency management system.
• Binders; manage renewal certificates, policies, invoices, endorsements, audits.
• Perform account reconciliations and related tasks.

Skills

Communication

Customer service

Attention to detail

Team collaboration

Education

High school diploma

Alaska Business Insurance License

Surplus Lines License

AINS/INS designation

Tools

ImageRight

Sagitta

Microsoft Office

Job description

Marsh McLennan Agency in Anchorage, Alaska, is seeking a Client Administrator I (non-exempt, on-site) to support Client Executives and clients in maintaining insurance policies per the Business Insurance manual.

The role emphasizes processing paperwork, managing documents in the agency system, and handling invoices, endorsements, and audits with attention to detail and strong communication.