Insurance CSR: Growth-Oriented Customer Advocate

Napaausa; Miami (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Health Benefits (Medical)

401k with up to 3% Employer Match

Annual discretionary bonus based on performance

Job summary

An established insurance agency in Miami, Florida seeks an Insurance Customer Service Representative. The role involves managing customer inquiries about personal lines insurance and maintaining relationships with clients and carriers. Candidates should have a Bachelor's degree or equivalent experience, strong communication skills, and at least two years in insurance account management. This position offers competitive pay ranging from $14.00 to $18.00 per hour and includes valuable training and health benefits.

Qualifications

• Minimum of two years personal lines insurance account management experience.
• Strong knowledge of insurance products, rating, and underwriting procedures.
• Ability to handle difficult customer calls without supervision.

Responsibilities

• Answer customer calls and inquiries regarding insurance policies.
• Work with prospects to understand their needs and present options.
• Maintain records of customer interactions in agency management system.

Skills

Strong customer focus

Excellent communication skills

Problem-solving ability

Technology proficiency

Education

Bachelor’s Degree or comparable work experience

Job description

An established insurance agency in Miami, Florida seeks an Insurance Customer Service Representative. The role involves managing customer inquiries about personal lines insurance and maintaining relationships with clients and carriers. Candidates should have a Bachelor's degree or equivalent experience, strong communication skills, and at least two years in insurance account management. This position offers competitive pay ranging from $14.00 to $18.00 per hour and includes valuable training and health benefits.