Insurance Client Service Specialist – Elevate Experience

Holmes Murphy; Kansas City (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition Reimbursement

401k Profit Sharing

Generous time off

Job summary

Holmes Murphy is seeking a Client Service Specialist for our Property Casualty team in Kansas City, MO. The role emphasizes accurate invoicing, client communication, and processing policy documents to ensure a world-class client experience.

The ideal candidate has 1+ year of admin or customer service experience, a high school diploma, and the ability to obtain a Property Casualty license within three months. Strong organizational skills and attention to detail are essential.

Qualifications

• High school diploma required; college degree preferred.
• Minimum 1 year of administrative or customer service experience.
• Active state Property Casualty license or ability to obtain within 3 months.

Responsibilities

• Prepare certificates, binders, and auto ID cards.
• Invoice agency bill transactions for new and renewal policies and installments.
• Ensure invoicing accuracy and resolve discrepancies with accounting.
• Process policy changes and update exposure schedules.
• Gather quotes and assess proposals for clients.

Skills

Customer service

Administrative support

Client communication

Insurance knowledge

Education

High school diploma

College degree preferred

Tools

Agency management system

Policy invoicing software

Job description

Holmes Murphy is seeking a Client Service Specialist for our Property Casualty team in Kansas City, MO. The role emphasizes accurate invoicing, client communication, and processing policy documents to ensure a world-class client experience.

The ideal candidate has 1+ year of admin or customer service experience, a high school diploma, and the ability to obtain a Property Casualty license within three months. Strong organizational skills and attention to detail are essential.