Insurance Client Relations Specialist (Bilingual)

Aaron Pinkus State Farm; Chicago (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Aaron Pinkus State Farm is seeking a Multiline Representative to assist customers with needs-based conversations, provide product information, and build lasting community relationships. You will support daily office operations, maintain records, and contribute to marketing efforts while delivering excellent customer service.

The role emphasizes clear communication, organizational skills, and the ability to guide customers through options.

Qualifications

• Effective written and verbal communication skills.
• Bilingual in English and Spanish a plus.
• Strong organizational abilities with attention to detail.
• Must possess or be able to obtain necessary state insurance licenses.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Customer service

Communication

Relationship-building

Organizational skills

Attention to detail

Adaptability

Job description

Aaron Pinkus State Farm is seeking a Multiline Representative to assist customers with needs-based conversations, provide product information, and build lasting community relationships. You will support daily office operations, maintain records, and contribute to marketing efforts while delivering excellent customer service.

The role emphasizes clear communication, organizational skills, and the ability to guide customers through options.