Insurance & Client Relations Specialist

Kevin Curtis - State Farm Agent; Grand Rapids (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Curtis - State Farm Agent in Grand Rapids, MI seeks a motivated individual to join our team to support customer service and office operations. You will help develop relationships with customers and assist in presenting product information across multiple lines.

We emphasize teamwork, integrity, and community involvement, offering PTO, licensing reimbursement, and ongoing training. This role provides a pathway for advancement within a supportive, growth-oriented agency.

Qualifications

• Excellent written and verbal communication required.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

State insurance licenses

Job description

Kevin Curtis - State Farm Agent in Grand Rapids, MI seeks a motivated individual to join our team to support customer service and office operations. You will help develop relationships with customers and assist in presenting product information across multiple lines.

We emphasize teamwork, integrity, and community involvement, offering PTO, licensing reimbursement, and ongoing training. This role provides a pathway for advancement within a supportive, growth-oriented agency.