Insurance Client Care Specialist — Service & Policy

Alex Prado - State Farm Agent; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Alex Prado - State Farm Agent in Dallas, Texas, is seeking a dedicated Customer Representative to ensure exceptional customer experiences. This role involves generating positive interactions, processing claims, and assisting customers with policy updates.

The ideal candidate will possess strong communication skills, multitask effectively, and ideally have prior customer service experience. This position offers opportunities for internal growth within the agency.

Qualifications

• Strong communication skills essential for customer interaction.
• Detail-oriented with the ability to multitask efficiently.
• Prior experience in a customer service role preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Alex Prado - State Farm Agent in Dallas, Texas, is seeking a dedicated Customer Representative to ensure exceptional customer experiences. This role involves generating positive interactions, processing claims, and assisting customers with policy updates.

The ideal candidate will possess strong communication skills, multitask effectively, and ideally have prior customer service experience. This position offers opportunities for internal growth within the agency.