Insurance Customer Care Specialist – Growth & Benefits

Alexpostagency; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Alex Post - State Farm Agent in San Antonio, TX is seeking a Customer Service Representative to deliver exceptional experiences in a busy insurance office. You will engage customers, answer questions, and help with policy information while coordinating with the team to support community members.

The role offers growth opportunities and benefits such as licensing support, health and vision insurance, retirement planning, paid time off, and a bonus program based on performance.

Qualifications

• Clear communication with customers and team members.
• Attention to detail and ability to multitask in a busy office.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Alex Post - State Farm Agent in San Antonio, TX is seeking a Customer Service Representative to deliver exceptional experiences in a busy insurance office. You will engage customers, answer questions, and help with policy information while coordinating with the team to support community members.

The role offers growth opportunities and benefits such as licensing support, health and vision insurance, retirement planning, paid time off, and a bonus program based on performance.