Insurance Client Care Specialist

Jeff Mossman - State Farm Agent; Jacksonville (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jeff Mossman - State Farm Agent is seeking a friendly and motivated Customer Service Representative to join our local office in Jacksonville. You will be the first point of contact for customers, providing helpful, accurate information and guiding them through their needs with empathy and professionalism.

You will build relationships, coordinate with team members, and support the growth of our agency by delivering exceptional service and ensuring customer satisfaction across all channels.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Multitasking

Detail oriented

Job description

Jeff Mossman - State Farm Agent is seeking a friendly and motivated Customer Service Representative to join our local office in Jacksonville. You will be the first point of contact for customers, providing helpful, accurate information and guiding them through their needs with empathy and professionalism.

You will build relationships, coordinate with team members, and support the growth of our agency by delivering exceptional service and ensuring customer satisfaction across all channels.