Insurance Account Associate | Growth, Benefits & Flexible Schedule

Jeff Mossman; Jacksonville (IL); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Flexible schedule

Competitive salary

Job summary

Jeff Mossman - State Farm Agent team member is looking for an Account Associate to support daily operations, grow the office through meaningful customer relations, and serve as a bridge between customer needs and agency departments.

You will proactively market relevant products, assist with policy changes, help process claims, and coordinate with underwriters to ensure timely policy issuance, all while delivering a high-quality customer experience in Jacksonville, IL.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Jeff Mossman - State Farm Agent team member is looking for an Account Associate to support daily operations, grow the office through meaningful customer relations, and serve as a bridge between customer needs and agency departments.

You will proactively market relevant products, assist with policy changes, help process claims, and coordinate with underwriters to ensure timely policy issuance, all while delivering a high-quality customer experience in Jacksonville, IL.