Insurance Client Associate — Start Your Growth Path

EPIC Insurance Brokers & Consultants; Birmingham (AL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PTO and holidays

Parental leave

401(k) matching

Career growth opportunities

Job summary

EPIC Insurance Brokers & Consultants in Birmingham, AL invites applicants for an Insurance Client Associate role to be the first point of contact for clients and colleagues. You will support online service platforms, assist with renewals, and contribute to external marketing and client deliverables.

The team emphasizes collaboration, continuous learning, and a strong service culture. In-office work five days a week supports timely client responses and professional development.

Qualifications

• Excellent written and verbal communication.
• Willingness to learn and adapt.
• Ability to manage multiple tasks and meet deadlines.
• Experience in insurance is a plus.

Responsibilities

• Respond to inquiries via online services with care and accuracy.
• Assist in renewal and onboarding of accounts.
• Coordinate with team to deliver client services plans.
• Prepare client materials and conduct external marketing support.
• Handle day-to-day service needs of accounts.

Skills

Microsoft Office

Communication skills

Detail-oriented

Customer service

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

EPIC Insurance Brokers & Consultants in Birmingham, AL invites applicants for an Insurance Client Associate role to be the first point of contact for clients and colleagues. You will support online service platforms, assist with renewals, and contribute to external marketing and client deliverables.

The team emphasizes collaboration, continuous learning, and a strong service culture. In-office work five days a week supports timely client responses and professional development.