Insurance Claims Specialist

Lippert; South Bend (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Vacation and PTO

Career development and mentoring

Job summary

Lippert in South Bend, IN seeks a Claims Representative to deliver high-level customer service and handle insurance claims for our customers. You’ll investigate claims, establish damages, and negotiate settlements within approved limits.

Proficiency with claims software and a proactive, detail-oriented approach are essential. You’ll use Outlook, Salesforce, Excel, and D365 to track cases, communicate with policyholders, and support operations.

Qualifications

• High School diploma or equivalent.
• Bachelor’s degree preferred.
• Ability to take and pass state adjusters exam to obtain an adjuster’s license.

Responsibilities

• Handle a high volume of inbound/outbound calls.
• Resolve customer concerns and take ownership.
• Establish payment agreements with purchase order setup and reconciliations as needed.
• Investigate claims, establish damages, report status and negotiate settlements.

Skills

Call handling

Customer service

Data entry

Multi-tasking

Communication skills

Time management

Team player

Organization

Education

High School diploma

Bachelor’s degree preferred

Tools

Microsoft Outlook

Salesforce

Excel

D365

Job description

Lippert in South Bend, IN seeks a Claims Representative to deliver high-level customer service and handle insurance claims for our customers. You’ll investigate claims, establish damages, and negotiate settlements within approved limits.

Proficiency with claims software and a proactive, detail-oriented approach are essential. You’ll use Outlook, Salesforce, Excel, and D365 to track cases, communicate with policyholders, and support operations.