Insurance Claims & Office Operations Specialist

The Contractor Consultants; Highland Park (IL); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Weekly/bi-weekly pay

Medical insurance

Paid time off

Tech package

Stable schedule

Elite team culture

Job summary

JSMM INC. is seeking an Administrative Assistant to support insurance claims and office operations onsite in a general construction environment. You will back the insurance and construction teams, manage records, and ensure audit-ready documentation while handling daily administrative tasks on a Monday–Friday schedule.

The ideal candidate has at least 5 years in administrative roles, solid insurance knowledge, and bookkeeping proficiency. A Bachelor's degree is preferred or equivalent experience.

Qualifications

• Minimum of 5 years of experience in an administrative or office management role.
• Strong working knowledge of the insurance industry, specifically regarding property claims.
• Proven proficiency in bookkeeping and financial record-keeping.
• Exceptional organizational skills with a focus on audit-readiness and detail accuracy.
• Bachelor’s Degree preferred or equivalent professional experience.

Responsibilities

• Coordinate insurance claim documentation to ensure all files are complete and accurate for adjuster review.
• Maintain precise bookkeeping records to track project expenses and company financial health.
• Facilitate internal audits by organizing digital and physical records in accordance with industry standards.
• Manage daily administrative workflows to support both the residential and commercial divisions.
• Execute professional correspondence with insurance carriers, vendors, and clients to keep projects moving forward.
• Streamline office filing systems to improve data retrieval speeds and overall team efficiency.
• Support the leadership team with specialized reporting and data entry during high-volume claim seasons.

Skills

Administrative experience

Insurance industry knowledge

Bookkeeping

Organizational skills

Education

Bachelor’s Degree preferred

Tools

Microsoft Excel

Bookkeeping software

Job description

JSMM INC. is seeking an Administrative Assistant to support insurance claims and office operations onsite in a general construction environment. You will back the insurance and construction teams, manage records, and ensure audit-ready documentation while handling daily administrative tasks on a Monday–Friday schedule.

The ideal candidate has at least 5 years in administrative roles, solid insurance knowledge, and bookkeeping proficiency. A Bachelor's degree is preferred or equivalent experience.