Insurance Claims Admin Assistant – Bilingual (FR/EN)

WTW; United States; Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Hybrid work model

Company pension

International exposure

Learning opportunities

Job summary

WTW in the Corporate Risk and Broking division is seeking an Administrative Assistant to support claims management operations within a standardized process framework. You will work on real client projects and handle key tasks to ensure accurate, timely documentation and reporting.

From day one you will gain exposure to different aspects of our business, build strong relationships with internal clients, and develop your skills through on-the-job tasks and specialist training.

Qualifications

• Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint).
• Strong written and interpersonal communication skills.
• Excellent attention to detail and ability to meet deadlines.
• Ability to work collaboratively in a team.
• French (at least B2); English proficient.
• Basic knowledge of insurance contracts is a plus.

Responsibilities

• Carry out claims management operations per standardized procedures.
• Manage statements of situation for motor clients.
• Update third-party database (workshop, loss adjuster, insurer).
• Maintain day-to-day client relationship related to contracts.
• Update statistical reports.
• Follow up with third parties; file administrative completion.

Skills

MS Office 365

Excel

Written communication

Interpersonal skills

Attention to detail

Teamwork

Analytical thinking

Problem solving

English proficiency

French proficiency

Job description

WTW in the Corporate Risk and Broking division is seeking an Administrative Assistant to support claims management operations within a standardized process framework. You will work on real client projects and handle key tasks to ensure accurate, timely documentation and reporting.

From day one you will gain exposure to different aspects of our business, build strong relationships with internal clients, and develop your skills through on-the-job tasks and specialist training.