Hybrid Administrative Assistant – Claims and Data

WTW; United States; Hybrid; USD 27,000 - 41,000; Full time

Benefits offered by this job

Hybrid working with flexible hours

Company pension scheme

Job summary

WTW is seeking an Administrative Assistant to support claims management operations within a structured process framework. You will handle client-facing communications and contribute to maintaining accurate databases, reports and documentation for motor clients.

Ideal candidates bring advanced MS Office 365 skills, strong communication, attention to detail, and the ability to collaborate across teams. French (B2+) and English proficiency are required for effective professional interactions.

Qualifications

• Advanced proficiency in Microsoft Office 365, particularly Excel, Word and PowerPoint.
• Strong interpersonal and written communication skills.
• Strong attention to detail, with a rigorous approach to rules, procedures and deadlines.
• Ability to work effectively and collaboratively as part of a team.
• Strong analytical and problem-solving skills, with the ability to synthesise complex information clearly and effectively.
• French proficiency at a minimum B2 level, with C1 proficiency preferred.
• Good level of English, with the ability to communicate effectively in a professional environment.

Responsibilities

• Delivery of statements of situation for motor clients
• Update the company’s third-party database (workshop, loss adjuster, insurer)
• Ensure the day-to-day relationship with internal client (telephone and written) relating to the contracts for which he/she is responsible
• Update statistical reports
• Third party follow up (workshop, loss adjuster, insurer)
• File administrative completion

Skills

Interpersonal skills

Written communication

Attention to detail

Team collaboration

Analytical thinking

Problem-solving

French proficiency (B2+)

English proficiency

Tools

Microsoft Office 365

Excel

Word

PowerPoint

Job description

WTW is seeking an Administrative Assistant to support claims management operations within a structured process framework. You will handle client-facing communications and contribute to maintaining accurate databases, reports and documentation for motor clients.

Ideal candidates bring advanced MS Office 365 skills, strong communication, attention to detail, and the ability to collaborate across teams. French (B2+) and English proficiency are required for effective professional interactions.