Insurance Care Specialist - Flexible Schedule & Growth

A.J. Ciccone - Allstate Insurance; Brooklyn (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Brooklyn is seeking a Customer Care Representative to deliver exceptional customer experiences and support agency growth. The ideal candidate will exhibit strong communication and problem-solving skills, with experience in customer service preferred. Responsibilities include managing customer inquiries, maintaining records, and coordinating with team members. This position offers opportunities for career advancement in a supportive environment, competitive salary, and various benefits such as flexible scheduling and health insurance.

Qualifications

• Excellent communication and problem-solving abilities.
• Customer service experience preferred, especially in high-stress environments.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain and update customer records as necessary.
• Assist in customer retention strategies through proactive support.
• Collaborate with other departments to ensure high customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

An insurance agency in Brooklyn is seeking a Customer Care Representative to deliver exceptional customer experiences and support agency growth. The ideal candidate will exhibit strong communication and problem-solving skills, with experience in customer service preferred. Responsibilities include managing customer inquiries, maintaining records, and coordinating with team members. This position offers opportunities for career advancement in a supportive environment, competitive salary, and various benefits such as flexible scheduling and health insurance.