Insurance Benefits Service Specialist

Kelly and Associates Insurance Group; Maryland; On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

401K with Match

Medical, Dental, Vision, Life

Cold Brew & Coffee on tap

Job summary

Kelly & Associates Insurance Group, Inc., a Kelly Benefits company, seeks an insurance benefits specialist to deliver professional service via phone and email to clients in a fast-paced environment.

Responsibilities include resolving issues, building broker and client relationships, and administering and billing accounts in collaboration with carriers and suppliers. Monday–Friday hours apply, with potential extra hours as needed.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Two years insurance and/or human resources experience required.
• Strong written and verbal communication skills.
• Life and Health Producer’s license is a plus but not required.

Responsibilities

• Provide professional and efficient service via telephone and email to key contacts with clients.
• Resolve customer issues by using independent judgment and problem-solving skills.
• Build and maintain relationships with brokers and clients to maximize partnerships.
• Administer and bill client accounts and collaborate with carriers and suppliers.

Skills

Communication skills

Customer service

Education

Bachelor’s degree or equivalent experience

Job description

Kelly & Associates Insurance Group, Inc., a Kelly Benefits company, seeks an insurance benefits specialist to deliver professional service via phone and email to clients in a fast-paced environment.

Responsibilities include resolving issues, building broker and client relationships, and administering and billing accounts in collaboration with carriers and suppliers. Monday–Friday hours apply, with potential extra hours as needed.