Dedicated Service Representative-Benefits

Kelly and Associates Insurance Group; Maryland; On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

401K with Match

Medical, Dental, Vision, Life

Cold Brew & Coffee on tap

Job summary

Kelly & Associates Insurance Group, Inc., a Kelly Benefits company, seeks an insurance benefits specialist to deliver professional service via phone and email to clients in a fast-paced environment.

Responsibilities include resolving issues, building broker and client relationships, and administering and billing accounts in collaboration with carriers and suppliers. Monday–Friday hours apply, with potential extra hours as needed.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Two years insurance and/or human resources experience required.
• Strong written and verbal communication skills.
• Life and Health Producer’s license is a plus but not required.

Responsibilities

• Provide professional and efficient service via telephone and email to key contacts with clients.
• Resolve customer issues by using independent judgment and problem-solving skills.
• Build and maintain relationships with brokers and clients to maximize partnerships.
• Administer and bill client accounts and collaborate with carriers and suppliers.

Skills

Communication skills

Customer service

Education

Bachelor’s degree or equivalent experience

Job description

• Location 1 Kelly Way,Sparks Glencoe, MD, 21152,United States
• Base Pay $46,000.00 - $65,000.00 / Year
• Employee Type Exempt
• Required Degree High school

Kelly Benefits in Sparks, MD is seeking an insurance benefit experienced individual to provide professional and efficient service via telephone and email to key contacts with clients in a fast-paced environment. Primarily providing resolution to customer issues by utilizing independent judgment and problem-solving skills to efficiently service, administer and bill client accounts. Responsibilities include building and maintaining relationships with brokers and clients to maximize the business partnership to retain customers and work with affiliated insurance carriers and suppliers in resolving customer problems or concerns. This individual must be comfortable working with demanding customers while maintaining a high level of professionalism.

Minimum hours are Monday through Friday 8:15 a.m. to 5:00 p.m. Eastern Standard Time. Additional hours may be required to achieve business objectives.

Requirements

• Bachelor’s degree or equivalent experience preferred
• Two years insurance and/or human resources experience required
• Strong written and verbal communication skills
• Life and Health Producer’s license is a plus but not required

Summary

Kelly & Associates Insurance Group, Inc., a Kelly Benefits company, is one of the nation’s largest employee benefit administrators, brokers, payroll providers and consultants. We’re committed to helping businesses navigate the intricacies of insurance, benefits, payroll, retirement and other offerings and services, while saving them time and money. Kelly Benefits delivers high quality, cost-effective, integrated solutions through:

• An incredible team of dedicated professionals. Our set of business values called “The Kelly Way” inspires, guides and drives us to serve our clients with excellence.
• Efficient processes, tools and technology. We’re dedicated to delivering cost-effective efficiencies.
• High-integrity alliances with the finest health, life, disability, dental and vision carriers, suppliers and brokers.

Kelly Benefits is committed to treating our People with dignity and respect, dealing with them honestly, compensating them fairly, and providing quality benefits and opportunities to develop their full potential.

Benefits Package

We offer a robust benefits package including:

• 401K with Match
• Medical, Dental, Vision, Life, Disability & other voluntary insurance options
• Cold Brew & Coffee on tap