Insurance Associate-Claims

Newmark; Lower Gwynedd Township (PA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Newmark Group, Inc. is seeking a detail-oriented team member to manage a portfolio of property insurance claims within our loan servicing and portfolio management operations.

The role involves reviewing loan documents, coordinating with borrowers, adjusters, and lenders, and ensuring timely fund deposits and disbursements. The position is located in Lower Gwynedd, PA, on a hybrid schedule and requires strong analytical and communication skills to handle complex claim processes and support

Qualifications

• Analytical reasoning to interpret complex information and monitor claims.
• High accuracy in data entry and documentation.
• Ability to work independently and make informed decisions.
• Flexibility to handle multiple tasks and shifting priorities.
• Strong organizational skills to manage a portfolio of claims.

Responsibilities

• Manage a portfolio of approximately 80-100 property insurance claims from start to finish.
• Receive and handle incoming claim funds for deposit.
• Review loan documents and third-party reports for compliance.
• Review documents such as Statements of Loss and repair contracts.
• Build and maintain relationships with borrowers, adjusters, and lenders.
• Utilize and coordinate with vendors as needed.
• Disburse borrower draw requests after reviewing invoices and lien waivers.
• Assist with disaster recovery reporting and special projects."
• Initiate process improvements and document procedures in systems.

Skills

Analytical skills

Accuracy

Independent work

Flexibility

Organization

Customer service

Communication

Interpersonal skills

Tools

MS Excel

MS Word

Job description

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries(“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended December 31, 2025, Newmark generated revenues of over $3.3 billion. As of December 31, 2025, Newmark and its business partners together operated from approximately 175 offices with over 9,300 professionals across four continents. To learn more, visit nmrk.com or follow @newmark.

Performs various tasks within the insurance team including the monitoring of insurance claims within our portfolio of loans to assure compliance with loan document and/or lender requirements; as well as meeting investor and borrower servicing expectations.

Essential Duties and Responsibilities

• Manage a portfolio of approximately 80-100 property insurance claims from beginning to completion.
• Receive and handle incoming claim funds for deposit
• Review of Loan Agreements, third-party reports, and other various loan documents.
• Review all claim documents such as Statement of Loss, repair contracts, Adjuster Reports, fire reports, etc..
• Develop and maintain strong relationships by working with borrowers, adjusters, insurance agents, Master Servicers, Lenders/Investors and other interested parties.
• Utilize and work with vendors as needed.
• Disburse borrower draw requests by thorough review of invoices and lien waivers in accordance with lender guidelines
• Assist with the Newmark Disaster Recovery Reporting Process
• Assist with special projects and additional duties as assigned by management.
• Initiates and participates in projects, system enhancement design and testing; documents procedures
• This position will be within the Lower Gwynedd, PA office on a hybrid work schedule.

Core Competencies

• Analytical skills; ability to interpret, resolve, and understand implications of complex issues
• Accuracy – ensures that data input is correct and input appropriately
• Ability to work independently, make decisions as appropriate, and advise on appropriate course of action
• Flexibility - ability to multitask and to shift priorities
• Demonstrated ability to organize & prioritize projects; complete multiple tasks on schedule
• Advanced computer skills, including MS Excel and Word.
• Ability to identify, implement and promote process improvements in day to day duties
• Customer Service Skills – ability to manage and respond to customer requests
• Strong team, leadership, negotiation and interpersonal skills
• Strong communication skills – written and spoken