Insurance AR Specialist: Denial Resolution & Cash Flow

CBS Medical Billing & Consulting LLC; Exeter (NH); On-site; USD 52,000 - 78,000; Full time

Job summary

CBS Medical Billing & Consulting LLC is seeking an experienced Insurance AR Specialist to join our Exeter, NH team. In this role you’ll focus on follow-up, denial resolution, and getting payments across the finish line by leveraging payer portals and aging reports.

You’ll be at the center of the revenue cycle, ensuring claims are resolved and cash flow remains healthy for our clients. The ideal candidate is persistent, analytical, and excels at payer communication.

Qualifications

• Proven experience in insurance AR follow-up and denial management.
• Strong understanding of the full medical billing lifecycle.
• Knowledge of Medicare, Medicaid, and commercial payer processes.
• Ability to interpret EOBs/ERAs and identify root causes of denials.
• Excellent time management and organizational skills.
• Confident communicator with payers.
• Persistent, solution-oriented mindset with attention to detail.

Responsibilities

• AR Follow-Up and Denial Management: Work aging accounts (30+ days) using payer calls, portals, and status tools.
• Investigate and resolve denials, underpayments, delays, and information requests.
• Execute denial management strategies per client contracts and internal protocols.
• Identify accounts over 90 days and elevate for strategic review.
• Resubmit corrected claims and appeals to drive resolution.
• Document actions across billing platforms and maintain audit-ready records.
• Maintain proficiency in billing software systems and payer portals.

Skills

Insurance AR follow-up

Denial management

Payer portals

Aging reports

Payer communication

Tools

Billing software

Job description

CBS Medical Billing & Consulting LLC is seeking an experienced Insurance AR Specialist to join our Exeter, NH team. In this role you’ll focus on follow-up, denial resolution, and getting payments across the finish line by leveraging payer portals and aging reports.

You’ll be at the center of the revenue cycle, ensuring claims are resolved and cash flow remains healthy for our clients. The ideal candidate is persistent, analytical, and excels at payer communication.