Insurance AR Specialist

CBS Medical Billing & Consulting LLC; Exeter (NH); On-site; USD 52,000 - 78,000; Full time

Job summary

CBS Medical Billing & Consulting LLC is seeking an experienced Insurance AR Specialist to join our Exeter, NH team. In this role you’ll focus on follow-up, denial resolution, and getting payments across the finish line by leveraging payer portals and aging reports.

You’ll be at the center of the revenue cycle, ensuring claims are resolved and cash flow remains healthy for our clients. The ideal candidate is persistent, analytical, and excels at payer communication.

Qualifications

• Proven experience in insurance AR follow-up and denial management.
• Strong understanding of the full medical billing lifecycle.
• Knowledge of Medicare, Medicaid, and commercial payer processes.
• Ability to interpret EOBs/ERAs and identify root causes of denials.
• Excellent time management and organizational skills.
• Confident communicator with payers.
• Persistent, solution-oriented mindset with attention to detail.

Responsibilities

• AR Follow-Up and Denial Management: Work aging accounts (30+ days) using payer calls, portals, and status tools.
• Investigate and resolve denials, underpayments, delays, and information requests.
• Execute denial management strategies per client contracts and internal protocols.
• Identify accounts over 90 days and elevate for strategic review.
• Resubmit corrected claims and appeals to drive resolution.
• Document actions across billing platforms and maintain audit-ready records.
• Maintain proficiency in billing software systems and payer portals.

Skills

Insurance AR follow-up

Denial management

Payer portals

Aging reports

Payer communication

Tools

Billing software

Job description

Do you love the thrill of tracking down answers, overturning denials, and making sure every dollar is accounted for?

We’re looking for an experienced Insurance AR Specialist who thrives on follow-up, denial resolution, and solving complex payer issues. If you’re persistent, analytical, and know your way around payer portals and aging reports, this is your opportunity to make a real impact.

In this role, you’ll sit at the center of the revenue cycle — ensuring claims are followed through to resolution and cash flow stays healthy for our clients.

What You’ll Do

AR Follow-Up and Denial Management

• Work all aging accounts (30+ days) for assigned clients using payer calls, online portals, and claim status tools
• Investigate and resolve denials, underpayments, payment delays, and requests for additional information
• Execute denial management strategies in alignment with client contracts and internal protocols
• Identify accounts over 90 days and elevate for strategic review
• Resubmit corrected claims and appeals as needed to drive resolution

Trend Analysis and Communication

• Identify recurring denial patterns and payer trends
• Communicate issues, policy changes, and insights to the Client Success Manager
• Collaborate with internal teams to proactively improve billing performance and reduce future denials

Documentation and Systems Management

• Accurately document all actions taken across multiple billing platforms
• Maintain proficiency in assigned billing software systems and payer portals
• Keep detailed, audit-ready records of claim activity and follow-up efforts

Our Ideal Candidate

• Proven experience in insurance AR follow-up and denial management
• Strong understanding of the full medical billing lifecycle
• Knowledge of Medicare, Medicaid, and commercial payer processes
• Ability to interpret EOBs/ERAs and identify root causes of denials
• Excellent time management and organizational skills
• Confident communicator who is comfortable speaking with payers
• Persistent, solution-oriented mindset with strong attention to detail

Why This Role Matters

Unresolved claims don’t just impact numbers — they impact providers, operations, and patient access to care. Your expertise ensures revenue is recovered, denials are addressed strategically, and processes continually improve.

If you’re ready to bring tenacity, precision, and accountability to a team that values results — we’d love to connect.